Privacy Policy
Effective Date: 1/21/2025
1. Introduction
Gridd App L.L.C. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website, Griddapp.com, and the Gridd PowerPoint add-in ("the Application") during the alpha or beta testing phase.
Important Note: During the alpha and beta testing phases, we may collect additional data, including user-created content, to improve the Service.
2. Information We Collect
We collect the following information when you use our Service:
- Personal Information: Name, email address, and billing details (if applicable).
- Technical Information: IP address, cookies, and usage data collected via Google Analytics, Hotjar, and similar tools.
- User-Created Content: Content created using the Application, such as tables and layouts. This data may be accessible to us via Hotjar to gather insights on how users interact with the Service and improve functionality.
3. How We Use Your Information
We use your data to:
- Provide and improve the Service.
- Process payments and manage subscriptions (if applicable).
- Send onboarding materials, updates, and marketing communications (with your consent).
- Analyze website and Application performance using analytics tools.
- Evaluate user interactions with the Application during the alpha/beta phase, including user-created content, to identify and address usability issues and improve features.
4. Cookies and Tracking
Our website uses cookies and tracking tools to:
- Enhance functionality and user experience of our website and PowerPoint add-in.
- Track usage patterns and optimize service performance.
Cookie Preferences: You can manage your cookie preferences through your browser settings or our cookie management banner. We categorize cookies as functional, analytical, and marketing.
5. Sharing Your Data
We do not sell your personal data. However, we may share your data with trusted third-party services, such as:
- Stripe: For payment processing (if applicable). Stripe’s Privacy Policy
- Google Analytics and Hotjar: For tracking and analyzing website and Application usage. Google’s Privacy Policy | Hotjar’s Privacy Policy
These third-party providers are bound by their own privacy policies and adhere to applicable data protection regulations.
6. Data Retention
We retain your personal data as follows:
- Active Accounts: As long as you maintain an active subscription or participation in the alpha/beta program.
- Inactive Accounts: For up to one year following cancellation or program completion unless retention is required by law or for legitimate business purposes.
- User-Created Content: Content collected during the alpha/beta phase via Hotjar may be retained temporarily to analyze and improve the Service and will be deleted once the testing phase concludes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent for data processing (where applicable).
- Manage cookie preferences.
To exercise your rights, contact us at contact@griddapp.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure robust security, no system is completely secure.
In the event of a data breach, affected users will be notified promptly as required by applicable laws.
9. Compliance with Laws
We comply with major data protection regulations, including:
- GDPR: For users in the European Union.
- CCPA: For users in California, USA.
- PIPEDA: For users in Canada.
10. Children’s Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child’s data has been collected, contact us at contact@griddapp.com, and we will promptly address the issue.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date." For significant updates, users will be notified via email or platform notifications at least 7 days before changes take effect.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
- Email: contact@griddapp.com
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